Employing approximately 58,000 people globally, Parker Hannifin is the world leader in Motion and Control technology. The company’s products and services cover areas including, aerospace, climate control, electromechanical, fluid and gas handling, hydraulics, pneumatics, process control and filtration.
With lead operations located in Oxnard, California and Birtley, UK, Parker Bioscience Engineering and Filtration have over 50 years of experience in the provision of high quality filtration products and services for applications within the life sciences, food and beverage, industrial processing and microelectronics markets.
The Parker Bioscience Filtration Birtley facility has recently undergone a multi-million pound development programme. This considerable investment has resulted in the site becoming one of the world’s most modern manufacturing sites for integrated bioprocessing solutions.
Essential to the efficient operation of the Birtley facility is the work of the company’s Instrument Service Group. The group provide support by maintaining, testing and calibrating a wide range of customer equipment, including filter integrity testing machines.
Prompted by Parker Hannifin’s philosophy of pursuing constant improvements, Andrew Harker of the Instrument Service Group, recently searched for an effective asset management software solution that would streamline the group’s processes, increase productivity, help in maintaining data integrity and improve logistics. After considering the offerings from several potential providers, the solution was found in IndySoft software.
Andrew Harker explained “The high-quality filtration systems manufactured by Parker Bioscience Birtley, are sold throughout the world. These systems perform critical operations by accurately monitoring and validating the performance of our customers’ filtration systems.
“The paper based system we were using to oversee the recall, processing, calibration, issuing of relevant certification and the return of our customers filter integrity testing machines, was only capable of handling our previously lower volume of work. As our installed base grew, the resulting increased workload began to show the limitations of the paper system.
“Our manual, paper based system involved the use of document folders, to add, store and retrieve information. The system was difficult to use and was prone to occasional mistakes, for example, the written data taken as part of our calibration procedures needed to be typed-up and this could lead to unwelcome transcription errors. Therefore, we needed to find a more efficient system that would speed-up our ‘housekeeping’ and calibration processes.
“I performed an on-line search for a suitable software system. After reviewing some of the available options and realising that they were not easy to adapt to our particular needs, and were also relatively difficult to use, I came across the IndySoft Asset Management software. IndySoft appeared to tick all of our boxes, therefore I requested a demonstration.